Dr. Milk's app
It's available!

Enjoying the flavors of Dr. Milk products now brings even more – super rewards at your fingertips! The great Dr. Milk loyalty program has launched "Rewards that move" and you are now just One scan counts far.

Buy your favorite dairy products, scan your fiscal receipt in the Dr. Milk app and collect points that will lead you to great rewards!

Loyalty program "Dr. Milk Rewards That Drive"
starts on 3.11.2025.

How easy is it to register?

1. Launch the Dr. Milk app

2. Enter your email address

3. Enter your password and confirm it

4. Open Program Rules and confirm by clicking in the box

5. Open the Privacy Policy and confirm by clicking in the box

6. Click the Register button

7. Open your email address and confirm your registration

8. Excellent! Your account has been created

Join the program in just a few simple steps.

Take

Application

Buy

Products

Scan the QR code from your account through the app

You collect points and exchange for gifts

Enjoy your favorite Dr. Milk flavor that brings you rewards!

Loyalty Program Rules

Annex No. 1 of the Loyalty Program Regulations "Rewards That Trigger" Appendix No. 2 of the Loyalty Program Regulations "Rewards That Trigger"

Frequently Asked Questions and Answers
About the loyalty program
"Dr. Milk Awards That Drive"

When does the "Dr. Milk Rewards That Start" loyalty program start and how long does it last?

The loyalty program starts on 3.11.2025 and lasts until 18.1.2026 including both days.

What is the "Dr. Milk Rewards Startup" loyalty program?

The Consumer Loyalty Program called "Dr. Milk Rewards That Drive" is a program by which the company Dairy Ub rewards consumers for loyalty and commitment to the Dr. Milk brand, because during the period of the Loyalty Program, by purchasing certain Dr. Milk products, they have the right to choose different gifts.

All rules, as well as other detailed information regarding the implementation of the program, are published on the www.drmilk.rs website and within the dr Milk mobile application.

How can I join the loyalty program?

By downloading the mobile application called dr Milk from the Google Play Store for Android devices or the AppStore for iPhone mobile devices (it is necessary for the device to be predefined on the AppStore and Google Play Store in Serbia) and the participant registers his profile.

Upon successful registration, the participant can participate in the loyalty program "Dr Milk Rewards That Start", following all the rules of the program published on the www.drmilk.rs website and within the drMilk mobile application.

By purchasing which Dr. Milk products, the user is entitled to participate in the loyalty program "Dr. Milk Rewards That Start" and how many points does each of them bring?

By purchasing any of the above products or packaging, which participate in the program, the user is entitled to participate in the same:

Product Name	Points
Dr Milk Thick Yogurt 2,8%mm 180g	1
Dr Milk Thick Yogurt 2.8%mm 1kg	5
Dr Milk Thick Yogurt 2.8%mm 1.5kg	5
Dr Milk Yogurt 2.8%mm 1 kg	5
Dr Milk Yogurt 2.8%mm 500g	3
Dr Milk Yogurt 2.8%mm 1.5kg	5
Dr Milk Yogurt 2.8%mm 250g	1
Dr Milk Yogurt 2.8%mm 180g	1
Dr Milk Yogurt 0.5%mm 180g	1
Dr Milk Yogurt 0.5%mm 1kg	5
Dr Milk Unikatos-Greek type of yogurt 150g	5
Dr Milk Unikatos-Greek type of yogurt 400g	7
Dr Milk Fruit Yogurt Strawberry 330g	5
Dr Milk Fruit Yogurt Apricot 330g	5
Dr Milk Fruit Yoghurt Forest Fruit 330g	5
Dr Milk Probiolife 1.0%mm 1.5kg	5
Dr Milk Probiolife 1.0%mm 1kg	5
Dr Milk Probiolife 1.0%mm 180g	1
Dr Milk Kefir 2.8% 1kg	5
Dr Milk Kefir 2,8% 400gr	3
Dr Milk Kefir 2,8%mm 180g	1
Dr Milk Long-Term Milk 2.8%mm 0.5L	3
Dr Milk Milk Long Lasting 2.8%mm 1L	5
Dr Milk Long Lasting Milk 2.8%mm 1.5L	7
Dr Milk Pasteurized Milk 2.8%mm 1.5L	5
Dr Milk Pasteurized Milk 2.8%mm 1L	5
Dr Milk Whey, 1kg	3
Dr Milk Sour Milk 2.8%mm 180g	1
Dr Milk Sour Milk 2.8%mm 400g	3
Dr Milk Sour Milk 2.8%mm 700g	5
Dr Milk Fermented Sour Cream 12%mm 180g	1
Dr Milk Fermented Sour Cream 12%mm 700g	5
Dr Milk Fermented Sour Cream 20%mm 180g	3
Dr Milk Fermented Sour Cream 20%mm 400g	5
Dr Milk Fermented Sour Cream 20%mm 700g	7
Dr Milk Mileram 22%mm 400g	5
Dr. Milk Cheese Spread Cheese 200g	7
Dr Milk Cheese Spread Cheese Garden Herbs 150g	7
Dr Milk Cheese Spread Sireto Classic 100g	5
Dr Milk Cheese Spread Sireto Classic 150g	7
Dr Milk Cheese Spread Cheese Tomato Basil 150g	7
Dr Milk Cheese Spread Cheese Mushrooms 150g	7
Dr Milk Kaymako 70%mm 150g	5
Dr Milk Kaymako 70%mm 250g	7
Dr Milk Fine Cheese 20%mm 400g	5
Dr Milk Top fit skim cheese 0%mm 400g	5
Dr Milk Unikatos full-fat soft cheese in brine 165g/150g	5
Dr Milk Unikatos full-fat soft cheese in brine 260g/240g	7
Dr Milk Unikatos full-fat soft cheese in brine 500g/450g	9
Dr Milk Unikatos full-fat soft cheese in brine 990g/900g	9
Dr Milk Tamnavski young cream with 65%mm 250g	7
Dr Milk Tamnavski young cream with 65%mm 450g	9

How are points collected?

Points are collected by scanning the QR code at the bottom of the receipt that you received when purchasing Dr. Milk products included in the loyalty program. All retail outlets where it is possible to buy Dr. Milk products are participating in the activation.

Where is it possible to find the scanned accounts so far?

You can find all the accounts you have entered into the app so far in the "Accounts" section. In addition to the account, the status of the account is also displayed. If the account is successfully scanned, the number of points won will be displayed.

What does the message "Account is in processing" mean?

The message indicates the fact that the account is currently undergoing a processing process and that its status will be known upon completion of this process. The status of the account will be displayed in the "Accounts" section as soon as the checks are completed.

What does the message "Logged in account" mean?

The tax account you are trying to enter is already registered in the system. This means that this specific account has already been recorded in some version of the application.

What does the message "Traffic date is not valid" mean?

The account you have entered is not created during the lifetime of our loyalty program and cannot participate in it. Accounts created before and after completion are not eligible to participate in the loyalty program. The duration and other specifications of the program can be found in the "Regulations" section.

How to contact customer support in case of problems with the application?

For any questions or technical difficulties, you can contact our support team at the e-mail address: podrska@drmilkapp.rs. We will do our best to respond to you as soon as possible.

How to order gifts from the app?

When you have collected a sufficient number of points, in the "Gifts" section, select the desired product by clicking on the "Download" button and confirm the shipping information. For some gifts, such as pieces of clothing, you can also choose the size of the gift. After a successful order, you will receive a confirmation in your email. After that, the gift will be sent and delivered to you as soon as possible.

Is it possible to change the address after the order has been confirmed?

Changing the address for delivery of gifts is not possible after confirming the order. If there was an error while entering the data, you can contact our support at the e-mail address: podrska@drmilkapp.rs

Is it possible to track a gift shipment?

At this time, it is not possible to track the journey of the shipment through stages. The customer will be notified when the gift package is sent.

In what form do you get a digital voucher taken from the gift section?

The digital voucher will be sent to the email address you entered during registration. The voucher will be sent with instructions for use. The voucher usually contains a QR code or a unique number that you can redeem with the specified partner. If you have not received a voucher, please contact our customer support at the e-mail address: podrska@drmilkapp.rs

What to do if you don't receive a verification email after registration?

Check if the email is in the "Spam" or "Promotions" folder of your email. If you still don't see the message, go back to the app and ask for the verification email to be sent again. If you are still unable to confirm your email address after resending the verification email, please contact our customer support at the following email address: podrska@drmilkapp.rs

What to do if after clicking on the verification link you get a message that the link is invalid?

The verification link may expire if you do not verify the address immediately after receiving the email. Go back to the app and ask for the verification email to be sent again. If you are still unable to confirm your email address after resending the verification email, please contact our customer support at the following email address: podrska@drmilkapp.rs

Is it possible to change the email address after registration?

It is not possible to change the email address of the account after registration.

What to do if you can't log in because the app shows an error?

Please double-check that you are using the correct email address and password. Try resetting your password by pressing the "Forgot Password" button and following the further instructions. If you still have some problems, please contact our customer support: podrska@drmilkapp.rs

What to do if the app doesn't open or suddenly shuts down?

Check on Google Play or the App Store to see if you have the latest version of the app. Install updates if available. In case the problem persists, try restarting your phone or reinstalling the app. If you still have some problems, please contact our customer support at the e-mail address: podrska@drmilkapp.rs